Kansas City CXPA Network

About Us

The Kansas City CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Kansas City CXPA Network!

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Qualtrics 5.2021

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SMG 6.2021

Announcements List

  • Customer Experience Professionals UNITE! - May 25

    Customer Experience Professionals UNITE!

    Join us for the 1st in a series of 3 webinars! This series will be focusing on the future trends and thinking on how to use AI and leverage operational data to drive better customer experiences.

    May 2021 - Best practices and successes with merging Operational and Experience data together to drive change

    June 2021 - Invite coming soon "Leveraging AI and Operational Data to drive Predicted behaviors customer satisfaction"

    August 2021 - Invite coming soon - "Measuring the Impact of Customer Experience on businesses – ROI is the golden goose!"

Our Leadership

NASB
Director of Customer Experience