Washington, DC CXPA Network

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About Us

The Washington, DC CXPA Network is a local community of CX professionals to connect, learn, and share ideas and best practices with each other. We welcome you to stay connected in this online space in between your in-person events planned by CXPA volunteers. We can’t wait to welcome you at our next event and thank you for being a part of the Washington, DC CXPA Network!


CCXP 1.2023


Forsta ad 3.2023

Announcements List

  • DC Area Happy Hour

    Calling all DC metro area people! Join us for Happy Hour on Wed., March 29, 2023 from 5-7PM at The Hamilton in DC. It's just 2 blocks from the Metro Center station. We'll be in the bar area! Looking forward to seeing some familiar faces and meeting new people! 

    Please RSVP ($0 ticket; cash bar at The Hamilton) so we know how many are planning to come.  

    @Crystal Montague CCXP , @Brittani Osborne@Eric Bruce CCXP and I are planning other virtual and in person events for 2023. We will be asking for your input soon for our May and future get togethers.

    Quick shout out to my previous CXPA planning partner in crime, mentor and friend @Stephanie Thum CCXP! Thank you for your leadership in the DC network and for all of your support! :)

Our Leadership

Lead with CX
Customer Experience (CX) Speaker, Mentor, Workshop Facilitator
National Gallery of Art
Head of Visitor Experience and Evaluation
S&P Global
Associate Director, Customer Experience and Insights
BK Medical, a GE Healthcare Company
Customer Experience Project Manager