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At the heart of CX Leaders Advance lies the Learning Journeys, carefully curated tracks designed to cater to the diverse needs and interests of CX professionals. Each journey provides attendees with a deep dive into specific aspects of CX leadership, equipping them with the knowledge, skills, and strategies needed to navigate the CX landscape successfully. Let's take a closer look at the six Learning Journeys offered at CX Leaders Advance:
AI, Tech, and Innovation: This journey examines the role of artificial intelligence (AI) and innovation in shaping the future of CX. From leveraging AI-driven insights to implementing cutting-edge technologies, sessions in this track will help attendees discover how to harness the power of innovation and technology to deliver better customer and business outcomes.
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