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At the heart of CX Leaders Advance lies the Learning Journeys, carefully curated tracks designed to cater to the diverse needs and interests of CX professionals. Each journey provides attendees with a deep dive into specific aspects of CX leadership, equipping them with the knowledge, skills, and strategies needed to navigate the CX landscape successfully. Let's take a closer look at the six Learning Journeys offered at CX Leaders Advance:
The Business and ROI of CX: Delving into the economic implications of CX, sessions in this learning journey will explore strategies for measuring and communicating the business impact of CX initiatives. From understanding advanced economic measures to crafting compelling business cases, participants gain valuable insights into unlocking the true value of CX within their organizations.
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