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CXPA Need to Know for the Week of December 18

By Joy Wedge posted 12-14-2023 10:30 AM

  
Upcoming Holiday Office Closures

Our offices will be closed Friday, December 22 starting at 2pm ET and Monday, December 25. 



CXPA Announces Keynote Speaker for 2024 CX Leaders Advance Conference

As the winner of this year’s MyCustomer CX Leader of the Year Award, Roxie Strohmenger, CCXP, is bringing her insights and experiences to the stage, as she’ll be a keynote speaker at CXPA’s CX Leaders Advance, taking place April 30th to May 2nd in Denver, Colorado.

During Roxie’s keynote address, titled “What it Takes to Lead a World-Class CX Program to Deliver World-Class Results,” she’ll share strategies behind her success in redefining CX at UKG, anchored in a compelling North Star aligned with the brand’s commitment: “Our Purpose is People.”

Read more here


Upcoming Events

CXPA Connections 2023
Thursday, December 19  at 11AM ET
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Thursday, December 19, 4PM ET
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Live with CXPA: How AI Generates ROI and Enables Customer Satisfaction and Loyalty
Wednesday, January 17, 2024
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Customer Case Study: Five9 and Arkansas BCBS with LIVE Q&A
Thursday, January 25, 2024
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CXPA CX Leaders Advance
May 30 to April 2, 2024
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