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CXPA Need to Know for the Week of September 25th

By Joy Wedge posted 09-21-2023 01:55 PM

  

CXPA Sponsor Spotlight: Medallia

Understanding customer needs and expectations has always been at the heart of customer experience. For many companies, feedback has come primarily from surveys. But surveys alone can’t help your organization stay ahead of changing customer behavior and evolving employee needs. See the whole picture and act with confidence with Medallia. Watch Now
CXPA Announces 2023 Awards Finalists 
CXPA is thrilled to introduce the finalists for the 2023 CXPA Awards. We look forward to celebrating their remarkable commitment to enhancing customer experience on CX Day, October 3. We invite you to be a part of this exciting moment by joining our special broadcast on LinkedIn Live on October 3 at 12:00 pm EDT where we will reveal the award recipients. It's a celebration you won't want to miss!

Learn more about the award finalists here
CXPA Awards Live reveal

CX Day Webinar Series

This CX Tech is bananas. But it's not optional - Future Ready Orchestration
Monday, October 2, 2023
Learn More 


3 Steps Revolutionary CX Programs Take to Go From Customer Data to ROI
Monday, October 2, 2023
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Securing Brand Loyalty in the Third Wave of CX
Tuesday, October 3, 2023
Learn More

Overcome Your AI Hurdles To Win the CX Race
Tuesday, October 3, 2023
Learn more 


Personalize, Predict, and Prosper: Understanding and Implementing Customer Journey Orchestration
Tuesday, October 3, 2023
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4 Keys to Leading Change as a CX Pro
Tuesday, October 3, 2023
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How AI will Drive Autonomous CX 
Tuesday, October 3, 2023
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CX Must- Haves: Critical Elements to Keep Pace with The Evolution of CX
Tuesday, October 3, 2023
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Leveraging Voice of the Customer Analytics to Drive CX Automation
Tuesday, October 3, 2023
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Putting the Heart in CX: Cultivate Empathy to Deliver Exceptional Experiences 

Tuesday, October 3, 2023
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Upcoming Events

Unleashing Growth: The Power of Earned Growth Rate (EGR) in Customer-Centric Strategies
Tuesday, September 26, 2023 
Learn more


Using ROI to Drive CX Adoption
Thursday, September 28, 2023
Learn more

CX Day: A Global CX Celebration 
Tuesday, October 3, 2023
Learn more

Observances and Celebrations

National Hispanic Heritage Month

Friday, September 15, 2023 to October 15th, 2023
Learn more

Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.


 

Thank You Sponsors
Platinum Sponsor
Medallia
 
Gold  
 
 
   
 
Qualtrics

 

  Silver Sponsors Bronze Sponsors

NPSx Bain and Company
commonfont

Five9
Nice

Glassbox

Inmoment Logo
McorpCX logo
Walker
CX Day Sponsor
Cisco

#featured

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