Blogs

CXPA Need to Know for the Week of July 18th

By Joy Wedge posted 07-14-2022 02:20 PM

  
2022 Impact Awards: Judges Applications Open
 
CXPA's Impact Awards recognize individuals who have made notable contributions to the discipline of customer experience. CXPA is seeking judges for each of the three preceding categories.
  • Impact within an organization.
  • Impact on the CX profession.
  • mpact on efforts to improve diversity, equity, and inclusion outcomes in an organization through better CX.

Application Deadline: Sunday, August 7th

Learn more here

On the Move : June 2022
Want us to celebrate your career accomplishment? We want to hear from you--just fill out this form.

Here are some CX pros who were recently on the move:

Top Row, L-R

  • David Kutas, Senior Director, Client Solutions, UVA Darden Executive Education & Lifelong Learning
  • Musa Hanhan, CCXP, VP of Product Management – Customer & Employee Experience, Korn Ferry
  • Lourdes Calderon, Customer Experience Senior Manager, DiDi
  • Kimberly Burklow, Voice of the Customer Analyst, Sage
  • Saari Gardner, CCXP, Vice President, Advisory and Managed Services, Walker Information

See more CX pros on the move here



Coming This Week

Medallia and CXPA Summer CX Social Series: Expanding Your Organizational CX Influence

Wednesday, July 20, 2022, 10 AM ET
More Information


Madison/Milwaukee Chapter Coffee Chat Event 7/20/2022

Wednesday, July 20, 2022, 11:30 AM CT
Learn more

Culture and Accountability (Sustain)

Wednesday, July 20, 2022, 5:00 PM  IT

Learn More

10,000 Hours of Community Service: A Panel Discussion about B2B Communities

Wednesday, July 21, 2022, 12 PM PT

More Information

Upcoming In-Person Events

CXFS/NGCX 2022: Transforming Customer Experience

Tuesday, July, 19, 2022 - Wednesday, July 20, 2022

Register Now

Upcoming Webinars and Virtual Events

Live with CXPA and Walker: Building and Managing an Effective CX Team

Tuesday, July 26, 2022 1 PM ET

More Information

Medallia and CXPA Summer CX Social Series: Expanding Your Understanding of the Customer
Tuesday, August 23, 2022, 11 AM ET
More Information


CX Webinar Sponsored by InMoment: Designing, Actioning, and Proving an ROI-Focused Experience Program

Thursday, August 25, 2022, 2 PM ET

More Information

CXPA Sponsored Webinar by Verint: Leverage New Customer Behavior Insights and Trends

Tuesday August, 30, 2022, 2 PM ET

More Information

Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

VOC Program Assessment and Improvement Plan
Financial Services Company - PII Data Privacy Compliance

Thank You Sponsors
Platinum Sponsors
Forsta
Medallia
Gold
Qualtrics
Silver Sponsors Bronze Sponsors

Glassbox

Inmoment Logo

Heart of the Customer

quadient
Walker
RWS

Yellow.ai

WNS
Zendesk

0 comments
248 views

Permalink