Blogs

Top Row, L-R

• David Kutas, Senior Director, Client Solutions, UVA Darden Executive Education & Lifelong Learning
• Musa Hanhan, CCXP, VP of Product Management – Customer & Employee Experience, Korn Ferry
• Lourdes Calderon, Customer Experience Senior Manager, DiDi
• Kimberly Burklow, Voice of the Customer Analyst, Sage
• Saari Gardner, CCXP, Vice President, Advisory and Managed Services, Walker Information

Middle Row, L-R

• Elena Rozanova, CCXP, Customer Experience Lead, Lloyd’s Register
• Jeff Sheehan, Senior Consultant and Strategic CX Business Advisor, McorpCX
• William Souza, Engagement Centre Lead/Global Customer Experience Manager, BAT
• Laura Tengerdi, CCXP, Head of Customer Experience – Managing Director, UniCredit Bank Hungary
• Shelly Chandler, CCXP, Head of Customer Experience, Delaware North

Bottom Row, L-R

• Friederike Niehoff, CCXP, Interim CX Manager & Consultant, Niehoff Experience Consultancy
• Tara Smith, Head of New Patient Acquisition, Stella
• Rawle Andre Dundas, Director, Professional Development Enterprise
• Pasquale Borriello, Chief Operating Officer, Acquisition Team
• Kirsten Pattie, CCXP, Principal – Customer Strategy & Transformation, PA Consulting