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CXPA Need to Know for the Week of April 25th

By Joy Wedge posted 04-21-2022 12:08 PM

  
Stress Awareness Month: CX Professionals - Be Sure to Take Care of Yourselves

April is Stress Awareness month and as many reflect on the past two years, world events have weighed heavy on us all – and CX professionals are no exception. In fact, the commitment to empathy inherent in CX may be challenging to your mental well-being. It is more important than ever that we look after our mental health and that of our teams and families.

Our CEO, Greg Melia, CAE recently shared an article as a reminder to CX professionals to take care. Read full article here.


Photo Credit: "Sunrise" by Greg's Daughter Marguerite
Wondering Which Benefits You've Unlocked as a CXPA Member?
Are you wondering which benefits you’ve unlocked as a CXPA member--or considering becoming one? We’ve introduced a new page that contains a listing of member benefits.
Read More Here

Coming This Week

Live with CXPA: Exploring CX Metrics and Measurement

Tuesday, April 26, 2022, 1:00 PM ET

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Connect with CX professionals in the Greater Rochester Area

Wednesday, April 27, 2022, 8:00 AM to 8:45 ET

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Madison/Milwaukee Coffee Chat Event

Wednesday, April 27, 2022,  11:30 AM to 12:30 PM CT

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Data Analytics, Machine Learning & AI… OH MY! Panel Discussion & Networking with DC Area Network

Wednesday, April 27, 2022, 12 PM ET

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Upcoming In Person Events

CX Forums Boston Experience Summit
Tuesday, May 10, 2022, 9:00 AM to 5:00 PM
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San Diego: Customer Service & Experience 2022
Thursday, May 26, 2022 to Friday, May 27, 2022
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CX Forums Chicago Experience Summit
Tuesday, Jun 7, 2022, 9:00 AM to 5:00 PM
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Las Vegas: Customer Contact Week
Monday, June 20, 2022 to Thursday, June 23, 2022
Register Now

Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

In need of a CX Assessment template

Definition of customer when industry is relational

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