CXPA Need to Know for the Week of January 10th

By Joy Wedge posted 01-06-2022 01:27 PM

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Thank You to Our New Regional Council Volunteers

We have brought more voices and perspectives into CXPA leadership than ever before, both on the CXPA Board of Directors and the new Regional Leadership Councils. We are excited that these Councils provide a dedicated avenue to help CXPA better understand, adapt and serve the global CX community. Learn more here and see the list of volunteers for each region including Africa, Asia, Brazil, Canada, United Kingdom, US, Europe, Latin America and Caribbean, Middle East, and Oceania.

CXPA Celebrates 10 Years

It's been our pleasure to serve the customer experience community for the past 10 years!

In 2021 CXPA celebrated 10 years of service through education, knowledge resources, an interactive online community and many ways for the CX community to connect. CXPA has evolved from a small, start-up association of 60 members in Boston, Massachusetts in 2011 to a global organization with approximately 4,000 members in 70+ countries. Cheers to many more years! See celebratory video here.

Upcoming Events

LinkedIn Live: The Customer Communications Benchmark Reveal- How do your communications stack up?

Wednesday, January 26, 2021, 10 AM ET
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Don't Miss This

CXPA Sponsored Webinar by Yext - Personalization Through Localization: Tips for a More Conversational DCX Recording
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CXPA Sponsored Webinar by Sprinklr: The Unifiers - How CX Pros Are Breaking Down Silos and Getting Investment

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Live with CXPA and Awards International: Around the CX World
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CXPA Sponsored Webinar by Forsta: Best Buy - Business Success Despite The Global Pandemic

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Join the Conversation

Take a look at the most engaging threads recently posted on our discussion forum that are gathering a ton of fascinating feedback from your fellow members.

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