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Here are some CX pros who were recently on the move:
First row, L-R
Alicia Freites, Senior Manager Global Customer Experience, Scotiabank
Laurence Fox, CCXP, Customer Experience Manager, Kapitol Group
Matthew Gazda, Senior Director, Marketing Strategy and Customer Experience Journeys, SiriusXM
Kim Palenik, CXaaS US Consulting Lead, CXaaS
André Carlin, Especialista Sênior em Experiência do Cliente – VOC, Clinicorp Solutions
Second row, L-R
Maaike Verwer, CCXP, CX Business Consultant, Sabio Benelux
Dory Butler, Senior Vice President of Customer Experience, Verizon
Nancy Ortenburg, Head, Marketing and Customer Experience, Toronto Transit Commission
Rachel Hronek, Sr Director of Customer Retention, JDA Software
Ayman Bukair, CCXP, Customer Experience Manager, Wasl Group
Third row, L-R
Nicolas Gil, Global Customer Operations Manager (CX), Flywire
Patricia Barragana, CCXP, Director, Feedback to Action Process, Align Technology
Prasana Kumar Parthasarathy, Chief Technology Officer, NeoStats
#2024