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For the past 15 years, Confirmit’s ACE (Achievement in Customer Excellence) Awards program has recognized companies’ outstanding performance and rigorous application of CX and EX best practices. Across seven categories – such as Innovation, Digital Success, and Overall Business Impact – winners are selected to showcase each organization’s commitment to listening and driving change to deliver world-class customer and employee experience.Join Confirmit’s Brad Linville, Principal Director, CX Consulting as he speaks to Barbara Lincoln, Director, Customer Satisfaction & Integration at Erie Insurance and Adam Cringle, Director, Client Experience Intelligence at Pitney Bowes as they discuss what’s propelled their success in this highly interactive session.