CXPA is seeking volunteers for speaking and project opportunities. Get the details and apply at www.cxpa.org/volunteer.
Airbnb ranks at the bottom along with Uber, Lyft and taxis when it comes to sectors and services that consumers will return to in the next 30 days. Our latest Covid-19 Consumer Loyalty Tracker Study just launched and we want to share key findings in the attached infographic and deeper dive deck that covers payment cards, loyalty drivers, travel and new car/mortgage changes. US and Canadian versions attached.