New Metrics, LLC

Office 24, Level 2, MIC Building, Al Khuwair Street, Al
Khuwair, P.O Box 115, PC 104.
Work Phone Number: +968 24 472 140

New Metrics is a leading experience management consultancy in the MENA region. Our team is dedicated to futureproofing and supporting organizations to achieve sustainable centric transformations, data analytics and employee enablement.
Our award-winning Learning Academy provides you with the next practice skills through accelerated learning modes, tackling current and future business challenges through – whatever the area of business.

Industry Expertise

  • Banking and Financial Services
  • Business Services
  • Consulting
  • Government
  • Healthcare
  • Professional Services
  • Real Estate
  • Retail
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • New Metrics brings endorsed theoretical and practical solutions beyond the strategy and consulting work through engagement in implementation and offering full-stack Experience Management solutions from consulting, training and technology perspectives.

Areas of Business

  • Africa
  • Asia
  • Europe

CX Tools

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