AKT Global

Azrieli Centre Holon
26 Harokmim St, Tower B, Floor 8
Tel Aviv 5885849
Israel
Work Phone Number: 972 3-688-2332

At AKT, our business is people. We help our customers redefine and transform the way people experience their organizations, adapting to the new expectations in the digital experience economy - one that feels listened to, responsive, and life-long. We drive transformations through implementing SAP’s market-best in cloud, analytics and mobile technology, to inspire, incentivize and create effective and engaged employees and customers. We are one of the largest SAP Cloud Solutions consultancy firms in EMEA, including the consulting for Qualtrics Experience Management solution

In the Customer Experience Management space, we offer a new breed of end-to-end experience management designed from the ground up to empower clients to own Experience from start to beyond.

AKT provides a wide range of flexible services to accelerate the success of CX and EX initiatives, including:

  • Tailored advisory solutions to build a high-performing experience management strategy and practice
  • VOC and VOE programs from concept to realization including professional research services
  • Internal capabilities building by an array of professional training combining CX/ EX and new business methods such as Design Thinking and Agile.

And, together with SAP Qualtrics – the #1 Experience Management platform – we bring an unbeatable combination of industry-leading expertise in experience management to deliver better, faster results so you can put people experience at the heart of your business!

Industry Expertise

  • Aerospace and Defense
  • Automotive
  • Banking and Financial Services
  • Business Services
  • Chemicals
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Home Warranty Services
  • Industrial
  • Insurance
  • Investments
  • Legal
  • Manufacturing
  • Media & Entertainment
  • Non-Profit
  • Professional Services
  • Real Estate
  • Retail
  • Software
  • Sports
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • Tailored advisory solutions to build a high-performing experience management strategy and practice

Areas of Business

  • Europe

CX Tools

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