ClearAction Continuum

1030 E El Camino Real # 183
Sunnyvale, CA 94087-3759
United States
Work Phone Number: (408) 687-9700

About Us

ClearAction Continuum influences organizations of all kinds to operationalize customer experience strategy. We have long pedigrees of driving growth through customer-centered culture as CX & Marketing leaders in Fortune 500 companies.

ClearAction Value Exchange (SaaS) has real-time solutions for CX roles'​ influence in facilitating nimbleness and growth through enterprise-wide CX adoption and accountability.

ClearAction Advisory has efficient recipes such as Customer Excellence DNA™, Digital Experience De-Siloed™, CX Management Maturity Roadmap™, and much more. They’re passed on to you through coaching, assessments, templates, roadmaps, playbooks, workshops, and train-the-trainer. By integrating with your strengths and routines, we minimize disruption and maximize application.

Our Customer Experience Excellence course has helped people in 50+ countries to learn the six CCXP competencies. Course formats: online on-demand, in-person public, onsite, live webinar, podcast, practice questions, learning community subscription, and online in Spanish.

Industry Expertise

  • Aerospace and Defense
  • Banking and Financial Services
  • Business Services
  • Chemicals
  • Consulting
  • Education
  • Electronics
  • Industrial
  • Insurance
  • Manufacturing
  • Non-Profit
  • Professional Services
  • Software
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability

What Differentiates Us

  • We prevent recurrence of customer issues by engaging all the non-customer-facing roles in proactively managing their ripple- effect on customer touch-points.

Areas of Business

  • Africa
  • Asia
  • Australia
  • Europe
  • North America
  • South America

CX Tools

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