G-502 Crescent-2, The Woods
Pune 411057
Work Phone Number: +91 9960366770

About Us

Koyopo stands for - Know Your Potential.  

Koyopo is Asia’s 1st certified CX mentoring company.

They are on a mission is to unlock human potential and transform customer experiences globally.

Koyopo has more than two decades of experience serving clients across more than 12 countries.

They offer both online and in person workshops for their clients globally.

They have been invited by Fortune 500 companies like – Google, Cisco, etc. to facilitate customer experience workshops.

Rajat Chawla, Chief Experience Transformist with Koyopo has received CEO Innovation award for building global customer experience practice. 

For Clients of Koyopo:

Koyopo offers unique, Customer Experience Transformation Frameworks™, Employee Strengths Maximization Models™ and Experts Business Blueprint™ to help their clients build customer experience and business capabilities.

Koyopo has developed a CCXP Exam Simulator that provides exam practice to those preparing for CCXP certification.

They have also created a CX workbook named - Customer Experience Design Book. It’s a valuable resource for those preparing for CCXP certification, with 100 practice questions.

Koyopo also offers unique program for sales and marketing professionals on - how to rapidly grow through amazing customer experience.

Industry Expertise

  • Aerospace and Defense
  • Automotive
  • Banking and Financial Services
  • Business Services
  • Chemicals
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Home Warranty Services
  • Industrial
  • Insurance
  • Investments
  • Legal
  • Manufacturing
  • Media & Entertainment
  • Non-Profit
  • Professional Services
  • Real Estate
  • Retail
  • Software
  • Sports
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Ethnography
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • We offer unique program for sales and marketing professionals that teaches them - How to grow in Sales and Marketing career through amazing customer experience. We have offered this for clients like - Google. (Our programs are available in Classroom as well as over the Web.)

Areas of Business

  • Africa
  • Asia
  • Australia
  • Europe
  • North America
  • South America

CX Tools

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