Company Profile

Am Schwarzenstein 19A
Geisenheim 65366
Germany
Work Phone Number: +49 6722 9440 410

Industry Expertise

  • Automotive
  • Banking and Financial Services
  • Business Services
  • Chemicals
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Insurance
  • Investments
  • Legal
  • Manufacturing
  • Media & Entertainment
  • Non-Profit
  • Professional Services
  • Retail
  • Software
  • Sports
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • We’ve been working with Clients & Participants around the world for 20 years across 40 countries and dozens of industries. With more than 25 industry-leading courses in our overall curriculum, we don’t just talk about topics like Employee Experience, Contact Center Management or Customer Service. We teach them at a mastery level. With the wonderful testimonials that back up our impact on people and the organizations where they work.

Areas of Business

  • Africa
  • Asia
  • Australia
  • Europe
  • North America
  • South America

CX Tools

No Data Found