CEM Partner Co., LTD

34 Giang Van Minh
Hanoi
Viet Nam

We help companies transform to customer-centric culture and excellent customer experience to grow fast and sustainably.

Industry Expertise

  • Banking and Financial Services
  • Business Services
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Insurance
  • Legal
  • Manufacturing
  • Media & Entertainment
  • Non-Profit
  • Pharma
  • Professional Services
  • Real Estate
  • Retail
  • Software
  • Sports
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • Practical and excellent in what we do, and methodology transfer.

CX Tools

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