Nienke Bloem Services BV

Nicolaas Beetsstraat 156
3511 HG Utrecht
Work Phone Number: +31622216210

About Us

Nienke Bloem, CCXP is a world renowned Customer Experience Management leader and has helped thousands on their journey to become customer centric. Through speaking, virtual training, consulting and her fun customer experience game. She is practical, honest and a lot of fun to work with. Did we mention her Dutch Non-Nonsense approach and her always wearing a blue dress? She has been a CX leader herself, so she has the scars and the starts to help you. Please be in contact to see what she can do for you.

Industry Expertise

  • Automotive
  • Banking and Financial Services
  • Business Services
  • Consulting
  • Consumer Finance
  • Consumer Goods
  • Education
  • Electronics
  • Energy
  • Government
  • Healthcare
  • Home Warranty Services
  • Industrial
  • Insurance
  • Investments
  • Legal
  • Manufacturing
  • Media & Entertainment
  • Non-Profit
  • Professional Services
  • Real Estate
  • Retail
  • Software
  • Technology
  • Travel & Hospitality
  • Utilities

Areas of Expertise

  • Customer Insights and Understanding
  • Customer Journey Management
  • Customer-Centric Culture
  • CX Strategy and Execution
  • Ethnography
  • Experience Design, Improvement and Innovation
  • Metrics, Measurement and ROI
  • Organizational Adoption and Accountability
  • Voice of the Customer and Surveys

What Differentiates Us

  • “Making CX WORK!” That is Nienke Bloem’s Brand Promise. Her four customer promises are: CX Solutions: We have a solution for every customer experience challenge or know people who do. Featherlight service: It’s easy to do business with us. Personal Twist: You experience fun doing business with us. No Nonsense: We have a Dutch and practical approach.

Areas of Business

  • Africa
  • Asia
  • Australia
  • Europe
  • North America
  • South America

CX Tools

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