ClearAction Continuum influences organizations of all kinds to operationalize customer experience strategy. ClearAction Advisory has efficient recipes such as Customer Excellence DNA™, Digital Experience De-Siloed™, CX Management Maturity Roadmap™, and much more. They’re passed on to you through coaching, assessments, templates, roadmaps, playbooks, workshops, and train-the-trainer. By integrating with your strengths and routines, we minimize disruption and maximize application.
Our Customer Experience Excellence course has helped people in 50+ countries to learn the six CCXP competencies. Topic Mastery scenarios are the best gauge for exam readiness. Myth-busters, topic exploration exercises, and games like Who Wants to Be a Millionaire improve your capabilities for on-the-job use and career success. Course formats: online on-demand, in-person public, onsite, live webinar, podcast, practice questions, learning community subscription, and online in Spanish.
Instructor Lynn Hunsaker created the first global B2B CX practices study and has designed and taught 20+ courses at UC Berkeley Extension and San Jose State University. She serves on the CXPA Board of Directors and is one of five recipients of the CustomerThink Hall of Fame award. ClearAction was a CXPA Founding Corporate Member and created the first online and webinar courses authorized for CCXP exam preparation.
CCXP Renewal Credits are available through the Integrating the 6 CCXP Competencies class and the 6-module Customer-Focused Communication courses, and the ClearAction Value Exchange -- real-time solutions for facilitating enterprise-wide nimbleness and growth through CX adoption and accountability.
Africa, Asia, Australia, Europe, North America, South America
Learn more about ClearAction Continuum »