CEM Partner Co., LTD
We help companies transform to customer-centric culture and excellent customer experience to grow fast and sustainably.
We are different from other companies that we do not consider customer experience as a function equivalent to other functions, such as marketing, sales, products…; We approach customer experience systematically, as a way for the CEO to manage his company holistically. With that, businesses put customers at the center of everything they do, thereby stipulating what functions and other departments must do to create customer satisfaction and loyalty.
CEM Partner has trained more than 10,000 leaders and managers, providing consulting and coaching services to nearly hundreds of businesses in Vietnam and the region.
We are the first firm in Vietnam and the leading firm in ASEAN Countries in consulting and training customer experience management and customer-centric culture.
All experts of CEM Partner have more at least 5 years of practical experience in customer experience management and a firm grasp of international standard methodology.
Mr. Duong Nguyen, the founder, have been the CX missionary, creating and spreading CX spirit and made it popular in business community like today in the country. He is also best seller author of the book: excellent customer experience.
Serving: Asia, North America
Learn more about CEM Partner Co., LTD. »