Customer-centered design and innovation is critical for building a thriving business or organization. In fact, stocks of design-leading companies are outperforming the S&P 500 by over 200%. In this module, you will learn powerful principles and tools for Design Thinking and Innovation, plus how to bring them to life in your organization.
Some of the areas to be covered include:
Contains 1 hour and 17 minutes of instruction.
- Key Experience Design methodologies and mindsets
- Gaining deep customer empathy and insights
- Ideating and creating customer-centered solutions
- Rapid experimentation, prototyping, and customer co-creation
- Scaling, implementing, and improving designs