SoCal Network: 7 Deadly Sins of CX

When
Wednesday, March 21, 2018
6:00 PM - 8:00 PM

Where
PADI Worldwide
30151 Tomas
Rancho Santa Margarita, CA 92688

Description
Join us for the first SoCal Networking Event of 2018. We’re excited to have one of our Planning Committee leads, Annette Franz, as our speaker at this event. She’ll be presenting her 7 Deadly Sins of Customer Experience, taking questions, and engaging in a discussion about the Sins. Food and beverages will be served. We look forward to seeing you there!

Agenda 
6:00 PM - 6:30 PM: Food and networking
6:30 PM - 7:15 PM: PADI introduction, CXPA updates, and 7 Deadly Sins of CX
7:15 PM - 8:00 PM: Q&A and discussion

Speaker Bio - Annette Franz
Annette Franz is CEO of CX Journey Inc, a boutique consulting firm specializing in helping clients ground and frame their customer experience strategies in employee and customer understanding.

Thank you to our Event Sponsor!