Tuesday, October 3
7:00 AM - 9:00 AM AEST
Ernst & Young
8 Exhibition St
CXPA Members - Free
Non-Members- $30 AUD (Limited Places)
REGISTRATION IS FULL: Please contact Anita Siassios to be placed on the wait list!
Join the CXPA Melbourne community and be part of the first city to commence the Global CX Day celebrations taking place around the world. This exclusive event will bring together CX leaders from Australia to celebrate the profession and great experiences they have created for their people and customers.
Commencing with a continental breakfast and networking over breathtaking views of Melbourne, the event will be opened by Diane Magers (CEO CXPA) live from the USA followed by an interactive panel discussion featuring four of our most esteemed individuals within the CX industry where they will reveal:
Agenda7:00 - 7:45 Registration & Continental Breakfast7:45 - 8:45 Welcome & Panel Discussion8:45 - 8:55 ClosingPanel Members
- How they aligned CX to Purpose, Culture, Innovation, and ROI in their organizations.
- How they see CX evolving in 2018 and what do CX Professionals need to focus on to make an impact.
Andrew Smith, Telstra
Director Customer Experience, Strategy and Insights
Catherine Thomas, Microsoft
Director Customer and Partner Experience
Jennie McLaughlin, Ernst & Young
Advisory Partner Purpose and Customer
Sam Harris, HESTA
General Manager Insights and Customer ExperienceReport to the concierge on the ground floor to check-in. Registrations close on September 27th!
Contact: Anita Siassios
, CCXP, CXPA Melbourne Networking Lead
+61 466368056Thank you to our Global Platinum Sponsors!