WhenThursday, March 22nd6:00 PM - 8:00 PMWhereEl Meson903 E Dixie DrDayton, OH 45449DescriptionIn today's world, more and more companies are viewing customer experience as a strategic imperative. Companies that view customer feedback as a gift and take prompt ACTION are outperforming others. The problem is many companies fail to effectively design and implement a solid close loop process. Join Brian Andrews, an NPS pioneer who led CX transformations at HP, Intuit, and Sprint, for a discussion on the best practices and strategies. Whether you're just getting started or a loop closing pro, join your CXPA colleagues on 3/22/18 at El Meson in Dayton from 6-8pm ET. Drinks and a tapas menu will be provided.Thank you to our Global Platinum and Event Sponsor!
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