WhenTuesday, November 13, 20188:30 AM - 10:00 AMWhereLe Peep RestaurantFashion Mall Commons8487 Union Chapel RdIndianapolis, IN 46240CostNo cost to attend, everyone picks up their own tab for breakfastParkingFree, Le Peep is located on the north side of Indianapolis, across the street from the Fashion MallDescriptionJoin other customer experience professionals for breakfast and lively discussion on a variety of CX topics. Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.NOVEMBER TOPIC: BUILDING OUT A CUSTOMER INSIGHTS COMMUNICATION STRATEGY Customer experience initiatives can only be effective if people know about them. This means that, on top of all the responsibilities a CX professional must juggle, they must also develop and implement an effective communication strategy. This month we'll discuss the best ways to build the right communication strategy that infiltrates the culture and prompts customer-focused action. Join us!Thank you to our Global Platinum Sponsor!
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