- - CXPA

When: Oct 24, 2017 from 11:30 AM to 01:00 PM (CT)

Where: Brio Tuscan Grille - Country Club Plaza, 502 Nichols Road, Kansas City, MO, 64112, US

When & Where

Brio Tuscan Grille - Country Club Plaza
502 Nichols Road
Kansas City, MO 64112
US

Oct 24, 11:30 AM - 01:00 PM (CT)

Description

When
Tuesday, October 24
11:30 AM - 1:00 PM CST

Where
Brio Tuscan Grille - Country Club Plaza
502 Nichols Road
Kansas City, MO

Cost
$30 per person - Please register no later than 3:00 PM CST on Monday, October 23.

Description
Come network and meet other marketing and customer experience folks and enjoy a lunch and presentation hosted by the CXPA and the American Marketing Association. We have a special guest speaker, Jeannie Walters, who will be speaking on her personal experience as a CX consultant, mom, and patient during a very difficult time in her life. Through her unique, engaging and sometimes humorous style, she brings tough but vital insight to the podium, helping healthcare professionals tackle today's biggest challenges:

Patient empathy in the ER and beyond
Transcending siloed experiences
Setting the stage with patient-centric designed experiences
Shifting internal culture
Patient journey evaluation

Register today! Space is limited!

About the Speaker
We are so excited to bring to you Jeannie Walters, CXPA Chicago Network Leader and CX Expert. She is the CEO/Founder of 360Connext, a global Customer Experience consulting firm. She has almost 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her trademarked process, called Customer Experience Investigation™, or CXI® for short, has helped clients and audiences across many industries evaluate and optimize their true customer experiences while discovering hidden pain points and opportunities to create moments of delight.

Thank you to our Global Platinum Sponsors!

Thank you to our Event Sponsor!

Pricing

registration type

regular

All Registrants

$30.00