Live with CXPA: Creating Meaningful Connections at Every Touchpoint

Live with CXPA: Creating Meaningful Connections at Every Touchpoint

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When:  Jul 22, 2021 from 02:00 PM to 03:00 PM (ET)
CX leaders know that achieving excellence in a single customer channel simply isn’t enough—we must create meaningful connections at every touchpoint. Join CXPA’s Gabe Smith, CCXP, as he welcomes Carla Dailey of Blue Shield of California, and Smart Communications’ Neal Keene as they discuss how to achieve cross-channel excellence and lead with empathy and impact.
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