October 5, 2020 - October 10, 2020WhereOnlineDescription
Being the torch-bearers for Customer Experience in India, we at LitmusWorld aspire to spread the joy of CX to as many people as possible. Currently, with CX at the heart of what we do, we celebrate this commemorative week on a larger scale than any other organization in India - empowering our strong reader base and beloved clients with just the right tools and expertise to take their CX programmes to the next level.
We are doing this in the following ways:
Voice of Experts
A platform for top CX Evangelists and thought leaders from around the world to share their valuable expertise on everything CX. We aim to connect our reader-base of over 150,000 to Customer Service & Experience Experts like Shep Hyken, Jeanne Bliss, and contributors from around the globe representing institutions like IBM, Retailers Association of India, CRM Academy of Asia.
On account of CX Day, we wish to acknowledge these leaders who are shaping the future of CX, by presenting special insights from them.
With CX at the heart of what we do, we are the proud creators of India’s first-ever customer experience newspaper - Customer Express. Our newspaper aims at helping businesses understand their customers’ journey with them and how some of the leading global brands in India are leveraging LitmusWorld to create award-winning CX Programmes.
CX Action Kit
The CX Kit contains:
31-Day CX Action Calendar (for 2020): Outlines one activity for every day of the month to kick-start your CX initiatives once your business operations resume under the ‘New Normal’.
31-Day CX Action Calendar (for 2021): Outlines one activity for every day of the month to be undertaken in 2021 to exponentially grow and reap benefits from your CX initiatives.
Over the last 5 years of our business, we’ve been able to engage over 150,000 folks with our thought leadership focus on content.