CX Must-Haves: Critical Elements To Keep Pace With The Evolution Of CX

We are delighted to announce that this CX Day program has been made achievable thanks to the support of CXPA sponsor, Walker. Your involvement is of great significance to us! Kindly take a moment to review the registration information provided below. We eagerly anticipate sharing this thrilling experience with you!

Customer demands are evolving with unprecedented speed, which means our roles as customer experience leaders must adapt, change, and evolve at the same hectic pace. Following up on Walker’s popular report citing eight themes for CX evolution, we decided to focus on the critical ingredients to embrace these aspirational trends. In other words, what are the basic elements – the people, processes, and technology – needed NOW to deliver the experience customers truly desire?

In this CX Day webcast we’ll discuss:

• The eight themes driving the evolution of CX
• The functional elements to deliver on changing customer demands
• The people, process, and technology components that matter most
• Celebrating our important work!

Gather your team for a watch party on CX Day, and let’s dig into these issues!

🔗 Register Now: https://walkerinfo.com/cxday/