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This event is part of the global customer experience #CXDay celebration organised by #CXPAIndia. All professionals from across the business functions are invited for an interactive free flow discussion on how customer experience (#CX) is driving business performance in the "experience economy".
Participants can interact live across YouTube and LinkedIn while the panel of experts will be discussing from varied industry perspectives. The discussion is bound to be useful for not only CX practitioners but professionals in the function of finance, HR, operation, IT, CRM, customer services, sales, marketing, L&D, marketing research, product/service design, production etc.
No prior registration is mandatory. Come back here on Tuesday, Oct 5th, 2021, at 7 pm IST or just head to the URL https://acpd.live/cxday
The theme of this year's #CXDay celebration is "Team Sport". Customer experience is not the function of any single department or unit. The customer is the single most important stakeholder for any organisation, hence CX must be at the core of all the functions and responsibilities of all the individuals.