CXPA Cape Town: Mastering your CX Career

CXPA Cape Town: Mastering your CX Career

When:  Oct 3, 2023 from 09:00 AM to 11:00 AM (ET)

This CX Day program is organized by a CXPA Network. Please see the provided registration link below.

The 2023 CX Day theme is: “Good CX delivers better outcomes for customers, employees, and organizations.” And this year the CXPA Cape Town Network will be exploring how CX careers can deliver better outcomes for CX professionals, their employers and the customers they serve.

Please join the CXPA Cape Town network on global CX Day as we untangle the complexities, celebrate the victories and share the knowledge on building a formidable career in Customer Experience. Whether you are contemplating a career in CX, just started your journey in CX, progressing your CX career to new heights or pursuing a CX leadership role, this event will help shape your next steps and provide helpful and actionable insights to master your CX career.

You will get the opportunity to connect with a panel of seasoned CX leaders from various industries across South Africa and hear their first-hand experiences of building a formidable CX career. The panel will explore the following themes:

CX Evolution: Hear narratives on how a career in CX has transformed over the last five years.

Blueprint to Leadership: Discover the pathways, challenges, and rewards of building a career at a senior CX leader level.

Real-world Impact: Hear heart-warming stories from our panelists, illustrating the profound impact of CX, intertwined with the 2023 CX Day theme.

Nurturing Growth: Obtain actionable advice for those at any stage of their CX career journey, from starters to those aiming for a pivotal role.

Deciphering the CCXP: Delve into the significance of the CCXP accreditation - its role in equipping CX professionals and its value from the eyes of both the practitioner and employer.

Guidance for Aspirant CCXPs: Take away vital tips and insights for those contemplating the journey towards the CCXP accreditation.

We'll kick off with refreshments and networking on arrival, followed by a welcome to introduce the panel members and then explore the various themes related to a CX career. This will be an interactive panel discussion, providing you with the opportunity to connect and engage with the panel members.

Light refreshments will be provided. Space is limited. This event is free and open to CXPA members, as well as members of the broader CX professional community in Cape Town. For this special event, we kindly ask that you honor your RSVP or let the organizing team know of any changes 48 hours in advance, so that the team can plan the interactive session accordingly.

🔗 Register Now:


Ideas Cartel at The Old Foundry
1 Sand Hill Road
Cape Town, WC 8001
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