CXPA Webinar Presented by Slack: Connecting Service Teams For Happier Customers

When
Tuesday, October 26, 2021
1:00 PM - 2:00 PM ET

Where
Online

Grow True Customer Loyalty with Slack: Connecting Service Teams For Happier Customers

The customer of the future, born into an experience-driven world, expects differentiated and personalized customer support as table stakes. But while service teams themselves have drastically evolved in order to deliver this, often the rest of the business hasn’t fully joined hands with these teams in doing what it takes to stay competitive. How can leaders build the right framework to turn customer support experiences into lasting customer relationships?

Join Slack’s Senior Solutions Marketing Manager, Felicity Blance, for this live Q&A, as we discuss how Slack can help you:

• Develop more empowered, efficient and effective agents with unique learnings paths and opportunities for fostering community
• Resolve customers issues faster by bringing together the experts and knowledge in a single, secure place
•  Transform the customer experience by delivering more personalized, proactive support
  

Felicity Blance