What does it mean to “productize the experience”? While many companies organize around products, processes, and functions such as risk management and marketing, a handful of innovative companies are prioritizing the way their customers experience their products and services. As a result, they have restructured their operations to better align with the needs and wants of their customers. Hear from leaders that have taken this approach on their lessons and learnings.
A special thank you to BI Worldwide for sponsoring and hosting this event !