What Makes A Great CX Leader

What Makes A Great CX Leader

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When:  Dec 2, 2021 from 09:00 AM to 10:00 AM (ET)
Advancing customer experience in Central and Southeast Europe, meeting #2:
What makes a great CX leader?

How to excel at being a CX expert?
How should one approach improving customer experience within an organization?

Join our speaker and panelists to learn more about the qualities a CX professional needs to possess in order to lead the field on December 2 - at 3 PM CET

The speaker is Gemma Colby, Head of CX at Yell, and the Gold Winner at the CX Leader of the Year Category at this year's UK Customer Experience Awards.

The panelists:

- Gabriela Ciupitu, Founding Member at Customer Experience Romania
- Laura Tengerdi, Co-Founder and Lead at CXPA Hungary Network
- Peter Kmosko, Founder of Monetize CX consultancy
- Dejan Markovic, Consumer Segment Expert at Telenor
- Vedrana Tonkovic, Customer Experience Consultant and Owner at CX Centar

This promises to be a fascinating discussion - and you can get involved too! All participants can put their questions to the panel, and find out everything they want to know!

P.S. There will also be a special guest from CXPA

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