Strategy MasterMinds symposiums and mentoring are exclusively for executives and experts. Gain next-level inspiration for customer, partner, and employee experience excellence.
Experts include seasoned executives, keynote speakers, authors, award winners and judges, certified experience professionals, and long-time CX/CS/EX/PX/Marketing practitioners.
ONLINE WEEKLY 90-MINUTE SYMPOSIUMS
Fridays 10:30 to Noon New York = 16:30-18:00 Paris = 19:30-21:00 Dubai
Fridays 06:30-08:00 Mumbai = 09:00-10:30 Manila/Hong Kong = Noon-13:30 Sydney = Thursdays 8-9:30 NYC
Use this timetable to see the start time for your location
Minimum 3 participants and maximum 9 participants per week, you can request topics! Reserve your spot now
9 December CX+EX+PX Silos
16 December CX+EX+PX Value
6 January CX+EX+PX North Star
13 January CX+EX+PX Leadership
27 January CX+EX+PX Team Sport
3 February CX+EX+PX Financial Ratios
10 February CX+EX+PX in Strategic Pillars
IN-PERSON THURSDAY-FRIDAY, JANUARY 19-20
Maximum 12 participants. Reserve your spot now for this hands-on interactive event, with examples shared by all attendees, and real roll-up-your-sleeves customization of ClearAction’s success recipes, augmented with collective advice from the group.
This Advanced Experience Leadership seminar brings the group in with thought-provoking discussions where participants share real-world examples from our different histories and experiences. I appreciate the practical tools and resources explaining how to use these in greater depth. — George Bell-Uribe, Head of North America Customer Experience, Sage
Thank you for having a wonderful advanced session in such a short duration. I really appreciate the way you have integrated project management, change management and customer experience management. It has been a fantastic experience. — Mohammad Saad Usmani, PhD, Divisional Head, Learning & Talent Management, United Bank Limited
This is by far the best resource available on Experience Leadership. You don’t know what you don’t know! Try this. — Balakrishna Murthy, CCXP, Carrefour
Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results. — Jacqueline Mueller, CCXP, Senior Vice President, Client Insight, SMG
I absolutely loved it. Well structured, concise, well-illustrated with examples, practical. — Sandra Matulevičiūtė-Bagdonavičienė, CCXP, Partner Programs and Experience, 1ClickFactory
This is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’. — Victoria Matthews, CCXP, Principal, SEMA4 Consulting