CX Leadership and Implementation

CX Leadership and Implementation

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Starts:  Mar 26, 2024 12:30 PM (ET)
Ends:  Jun 18, 2024 03:00 PM (ET)

It's the perfect time to take your Customer Experience Management skills to new heights and pursue the prestigious CCXP certification. Our next session starts March 26th, 2024 and spots are filling up fast!

Our CX Course is meticulously crafted to not only provide you with essential knowledge but also equip you with the tools to excel in Experience Management. Whether you're polishing your current skills or eager to learn new ones, this course is your gateway to making a profound impact on your organization's customer-centric strategies. We offer a live and online program that also supports your preparation for the CCXP Exam.

The course is led by Derek Bildfell, one of the founders of the CXPA, the association responsible for the CCXP certification. He has been developing experience programs for clients for over 20 years. 

Our training has an NPS of 93 and is ideal for leaders, mid-managers, customer service professionals, and anyone interested in leveraging experience management to improve their future. 

What you can expect in this course:

  • Expert-Led Sessions: Gain invaluable insights from Derek Bildfell, a CXPA founder, and seasoned CX professional.

  • Interactive Workshops: Dive into hands-on workshops that bridge theory and practice, deepening your grasp of CX principles.

  • CCXP Exam Preparation: Get tailored support and resources for the CCXP certification exam, setting you up for success.

  • Networking Opportunities: Build lasting connections with peers and industry leaders, enhancing your professional CX journey.


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