Join other customer experience professionals for breakfast and lively discussion on a variety of CX topics.
Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.
MARCH TOPIC: Survey Questions You Love, Plus Five Trends Part 2
Most CX practitioners engage in surveying at some point, and we're all looking for the questions that will provide the most value. What question's answers have given you the best feedback? Bring your favorite survey question (other than NPS) to share!
Just for fun, if you've seen a REALLY bad survey question, bring that too!
We'll also finish looking at Blake Morgan's five predictions for customer experience in 2020, based on her article in Forbes. We still have points 4 and 5 to cover.
4. Engineering And Service Finally Join Forces
5. The B2B World Is Inefficiently Served
What do you think? Is Blake on to something or off base?
Join in the discussion!
Sign up to receive future CXPA Indianapolis networking event invites!
Thank you to our Global Gold Sponsor!
Confirmit