Terragni/CXPA Virtual Roundtable: Customer-Centric Digital Journeys--The Practitioner's Perspective

When
Wednesday July 15, 2020
5:00 PM - 6:00 PM IST | 11:30 AM - 12:30 PM GMT

Where
Webinar

Description

An eminent panel of speakers discusses the makings of customer centric digital journeys and practical approaches towards designing and deploying digital journeys that drive business outcomes.

About the speakers

Sandra De Zoysa CCXP - Group Chief Customer Officer - Dialog Axiata, PLC

AX50 - Ambient Experience Leader 2020, CX Leader of the Year 2019; Customer Experience and Digital Experience Strategist and Practitioner

Dr. Ana Iorga - CEO & Chief Neuroscientist - Buyer Brain

Consumer neuroscience expert with a deep abiding passion for driving non-conscious insight led behaviour shifts

Extensive work in Retail Consumer Goods and Pharma

Subramanyam Iyer - Senior Vice President & Head - Customer Experience - DBS Bank

Digital thinker; applies Human Centred Design approach towards creating value for the customers’ businesses

Leads the Customer Experience at one of the world's most digitally evolved banks

Dr. Anil Pillai - Director - Terragni Consulting

Individual Founding member CXPA. Uses Emotion insight and Behavior Science to design and deliver strategic outcomes.

For more information and to register, please click here.



Event Contact
Dipti Sapatnekar
P:+91 9823 1099 79
E: dipti@terragni.in