4 Keys to Leading Change as a CX Pro

4 Keys to Leading Change as a CX Pro

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When:  Oct 3, 2023 from 12:00 PM to 01:00 PM (ET)

This CX Day program is organized by a CXPA community member. Please see the provided registration information below. 

Exciting News: Join Our Webinar on "4 Keys to Leading Change as a CX Pro"!


Change is inevitable, but leading change successfully requires a unique set of skills and strategies, especially for CX leaders. Navigating through competing priorities, organizational politics, silos, and limited budgets can be a daunting challenge. That's why I'm thrilled to announce an upcoming free webinar, where you'll gain invaluable insights into mastering this crucial aspect of your role.

Join Mark Slatin, CCXP, CEO of EmpoweredCX, CXPA Board Member

Webinar Title:** 4 Keys to Leading Change as a CX Pro
Date:** October 3
Time:** 12:00 PM Eastern
Register:** 
www.empoweredcx.com/4keys

In this webinar, we'll dive deep into the core challenges that CX leaders like you face and provide you with practical strategies to conquer them. Here's what you can expect:

1️⃣ **Understanding the Importance:** Discover why the ability to lead change is a cornerstone skill for CX professionals and how it directly impacts your team's success.

2️⃣ **Overcoming Common Obstacles:** Learn to navigate through the complex landscape of competing interests, organizational silos, and budget constraints that often stand in the way of successful change initiatives.

3️⃣ **Building Trust:** Gain insights into the "trust equation" and how to leverage it to build strong relationships with key stakeholders, thereby paving the way for smoother change implementation.

4️⃣ **Real-Life Success Stories:** Explore real-world case studies of CX leaders who have triumphed over adversity, and extract valuable lessons that you can apply to your own unique situation.

Spaces for this webinar are limited to ensure a highly interactive and engaging experience. Our previous session filled up within 2 hours, so don't miss your chance! We're capping attendance at the first 40 registrants to ensure everyone gets the attention they deserve.

🔗 Register Now: www.empoweredcx.com/4keys

As a CX professional, mastering the art of leading change can set you apart in your career and contribute significantly to your organization's success. Join us for this exclusive webinar, and equip yourself with the tools you need to lead change confidently and effectively.

Feel free to share this post with your network – let's empower more CX leaders to excel in their roles! See you at the webinar!

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