Are you ready to discover the future of customers’ expectations in healthcare and life sciences organizations? 🔮👩⚕️ Join CXPA’s Gabe Smith, CCXP, as he welcomes guests from WNS for a discussion on how personalized experiences are revolutionizing the way to manage care for healthcare consumers.
🎯 Topics we'll cover:
✅ What will be the consumers' expectations in the future
✅ Building trust and loyalty with consumers
✅ Strategies, technologies, and capabilities to deliver personalized experiences
💼 Who should attend?
👉 CX professionals in healthcare organizations including Payers, Providers, Life Sciences companies
👉 Digital health innovators
👉 Technology and digital teams in healthcare organizations
👉 Customer Success Leaders