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Experience Leadership class assures strongest performance in your career and CCXP exam.
With this live or self-paced class or course, you do not need any other books, videos, or quizzes to succeed in the CCXP exam. This course is 100% up-to-date with CXPA’s new customer experience body of knowledge. 98% CCXP exam success rate when you satisfactorily complete ClearAction’s Topic Mastery scenarios. 100% success rate when you also read the questions carefully. Experience Leadership class is available in live online classes or on-demand self-paced online training.
Trusted by CCXPs & CX enthusiasts from these companies and hundreds more:
This course was one of the first CCXP resources out there. It was a huge help in passing with my first attempt. — Jennifer Wright, PhD, CCXP, Vice President of Customer Experience, Magellan Health
I might not have passed the test without taking this course. The myth-busters really pushed me over the top to answer quite a few of the questions I would have not been confident in otherwise.The way the course is organized helped me synthesize my thoughts around the 6 CX competencies. Even if I could have passed the exam without taking this course, it was time well spent. — Jessica Noble, CCXP, Enavate
This course was muy excellente! It really helped me uncover what I did not know and also helped me solidify my approach to CX transformation. I loved that I could listen in my car, on a tablet or at my desk. I would highly recommend this course. Worth every penny and I also passed the CCXP exam the first time! — Heather Younger, J.D., CCXP, Employee Fanatix
Customer Experience is a broad topic and it would have been difficult to focus myself on the right things without this course to guide me. Lynn herself was friendly and available, making contact via email to see if she could assist in any way. I definitely believe it was worth the cost! — Jean Ochse, CCXP
Personally, I think the price paid is less than what it is actually worth. The course should be in the USD $700’s, if not more.
Thank you, Lynn Hunsaker. Great course, and helped me pass on the 1st attempt. — Ron Mozalewski, CCXP, Executive Director, Advocate Health Care
I wanted to congratulate you on your course. I felt it completely covered the material perfectly and a fellow CXPA member recommended it to me. Considering the course was concise, that is very impressive, indeed! I was able to do a complete refresher the morning of the exam.
I found the course materials excellent. They were my main source of preparation for the exam. If you have a background in CX, then the recordings and other reading materials on this site are all that you need. Lynn was also a fantastic help on specific queries that I had at different stages. She is responsive, helpful and very supportive. I would highly recommend ClearAction. — Graham Fagan, CCXP, Group Director, AIB
The ClearAction course goes beyond test preparation. It’s a thorough and deep review of the CX body of knowledge. I not only felt prepared to take the test, I felt prepared to take on a major CX role in my organization and to approach the work feeling confident that I could make a measurable and meaningful impact. — Vice President of Customer Experience
Thank you so much, Lynn Hunsaker. I couldn’t have done it without you. Thankful for you and ClearAction. — Carrie Weston, CCXP, Director of Customer Experience, Knape & Vogt Manufacturing
I’m happy to give credit to the prep course for ‘pushing me over the top’ in passing the CCXP exam today.
I’ve recommended ClearAction CCXP training to many others. Thanks again! — Nikki Pampalone, CCXP, Director of Customer Experience, Nationwide Insurance
Thank you for all your help with the CCXP and other useful information about customer experience. Much appreciated! — Somesh Chablani, CCXP, Global Head of Digital Transformation Sales, FIS
Great course, Lynn! It definitely helped me earn my CCXP credential. — Roberta O'Keith, CCXP, Customer Experience Leader, Murphy-Hoffman
Choose the live class or self-paced course — either way, you get two class workbooks (pre-class intro and in-class notes), links to templates and case studies, succinct recordings for each workbook, scenario exercises as adult learning essentials, multiple-choice quizzes with clues and explanations, and online quiz game.