Join the global CX Day celebration Tuesday, October 3. Sign up for updates and resources here cxpaglobal.org/cxday.
Thursdays 11-12:30 New York = 17:00-18:30 Paris = 20:00-21:30 Dubai
Thursdays 8-9:30 PM New York
Fridays 06:30-08:00 Mumbai = 09:00-10:30 Manila/Hong Kong = Noon-13:30 Sydney
Use this timetable to see the class start time for your location
With this live or self-paced course, you do not need any other books, videos, or quizzes to succeed in the CCXP exam. This course is 100% up-to-date with CXPA’s new customer experience body of knowledge.
Trusted by CCXPs & CX enthusiasts from these companies and hundreds more:
This course was one of the first CCXP resources out there. It was a huge help in passing with my first attempt. — Jennifer Wright, PhD, CCXP, Vice President of Customer Experience, Magellan Health
I might not have passed the test without taking this course. The myth-busters really pushed me over the top to answer quite a few of the questions I would have not been confident in otherwise.The way the course is organized helped me synthesize my thoughts around the 6 CX competencies. Even if I could have passed the exam without taking this course, it was time well spent. — Jessica Noble, CCXP, Enavate
This course was muy excellente! It really helped me uncover what I did not know and also helped me solidify my approach to CX transformation. I loved that I could listen in my car, on a tablet or at my desk.I would highly recommend this course. Worth every penny and I also passed the CCXP exam the first time! — Heather Younger, J.D., CCXP, Employee Fanatix
Thank you, Lynn Hunsaker. Great course, and helped me pass on the 1st attempt. — Ron Mozalewski, CCXP, Executive Director, Advocate Health Care
I found the course materials excellent. They were my main source of preparation for the exam. If you have a background in CX, then the recordings and other reading materials on this site are all that you need. Lynn was also a fantastic help on specific queries that I had at different stages. She is responsive, helpful and very supportive. I would highly recommend ClearAction. — Graham Fagan, CCXP, Group Director, AIB
The ClearAction course goes beyond test preparation. It’s a thorough and deep review of the CX body of knowledge. I not only felt prepared to take the test, I felt prepared to take on a major CX role in my organization and to approach the work feeling confident that I could make a measurable and meaningful impact. — Vice President of Customer Experience
I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended! — Tatiana Ramirez, Director of Marketing, Instituto de Mercadeo Agropecuario
I’ve recommended ClearAction CCXP training to many others. Thanks again! — Nikki Pampalone, CCXP, Director of Customer Experience, Nationwide Insurance
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