CXPA Indianapolis Networking Breakfast

Join other customer experience professionals for breakfast and lively discussion on a variety of CX topics.

Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.

SEPTEMBER TOPIC: Going beyond surveys

Surveys are a great, easy way to learn what your customers are thinking. But they're not the only way - and often not the best way - to find out what your customers and employees need and want.

We'll discuss other listening methods at our September 26 meeting.

• What's your favorite listening method?
• How many different listening methods does your company use?
• Where have you found the best unexpected insights?
• What would you like to try but aren't sure how to start?

Please come and join in the discussion!