BrandLove - Customer Experience Mastery™ II Program

BrandLove - Customer Experience Mastery™ II Program

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Starts:  May 20, 2024 09:00 AM (SAT)
Ends:  May 24, 2024 05:00 PM (SAT)

BrandLove (CX) Mastery™ II Programme

Elevate your professional journey with our CX Mastery™ program, a transformative pathway designed to equip you with the expertise and insights required to achieve the prestigious CCXP certification. This program is your gateway to not only gaining a deep understanding of customer experience principles but also to building unwavering confidence in your ability to revolutionize your brand’s customer experience.


Progress to CX Mastery™ II, a carefully curated program that positions you at the forefront of customer experience leadership. Through CX Mastery™ II, you will harness the power of visionary leadership, making strategic decisions that align with your brand's core values while prioritizing the needs of your customers. This journey of excellence is your opportunity to leave a lasting, positive mark within your organization and the wider industry.


Building on the foundational knowledge from CX Mastery™ I, the program unfolds through a series of advanced modules:

  • Unleash the CX leader within,

  • Build a triumphant CX team,

  • Design impactful employee experiences,

  • Navigate CX metrics, measurements, and ROI,

  • Drive CX change and activation.


Embark on this journey to leadership excellence with CX Mastery™ and emerge as a distinguished professional poised to impact your brand significantly and beyond.


Hear more about the training:

Starts: 20 May 2024

End: 24 May 2024

Location: Online

Online Instructions: This is a facilitator-led live program.



Login: Supplied upon enrollment


Online Instructions:
Login: URL: Login: Supplied upon enrollment


Lelanie Crafford
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