CXPA RTP: CX+EX+PX Experience Leadership for Execs & Experts (ClearAction | Hunsaker)

CXPA RTP: CX+EX+PX Experience Leadership for Execs & Experts (ClearAction | Hunsaker)

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When:  Jun 3, 2022 from 10:30 AM to 12:00 PM (ET)

For executives and experts (authors, keynoters, judges, award winners, thought leaders, and certified or long-time practitioners of customer experience, employee experience, and partner experience).

Available in live online classes or on-demand self-paced online training.

Choose 1 topic at a time or all 5 topics. You can request a discount code giving you credit for what you've already bought. The 5 topics are CXPA's CX competencies ("on steroids" for experts and executives).

The schedule for this live class is a continual series. It repeats on a rolling basis. Start any week. Can't make it to a session? Pick it up next time.  

This Experience Leadership masterclass modernizes customer/employee/partner experience practices for the new realities of the 2020s and beyond. What got us through the 2010s (CX Management) is insufficient for today’s customer needs. "Experience Leadership" was coined by Lynn Hunsaker to represent company-wide alignment to 3 vital stakeholders' expectations: customers (CX), employees (EX), and partners (PX).

Trusted by CCXPs & CX enthusiasts from these companies and hundreds more:

This is by far the best course available on Experience Leadership for CX folks. You don’t know what you don’t know! Try this. 
 Balakrishna Murthy, CCXP, Carrefour
I absolutely loved your Advanced CX+EX+PX recorded sessions. Well structured, concise, well-illustrated with examples. I also found useful that you augment this learning experience with a section of inspiring stories from other organizations. This adds even more practical flavor. 
— Sandra Matulevičiūtė-Bagdonavičienė, CCXP, Partner Programs and Experience, 1ClickFactory.
Thank you for having a wonderful Advanced Experience Leadership session in such a short duration. I really appreciate the way you have integrated project management, change management and customer experience management. It has been a fantastic experience. 
— Mohammad Saad Usmani, PhD, Divisional Head, Learning & Talent Management, United Bank Limited
Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results through customer experience programs.  — Jacqueline Mueller, CCXP, Senior Vice President, Client Insight, SMG
The Advanced course is ideal for senior executives seeking to increase the strategic relevance and value of CX to their organization. It was great that fundamentals are assumed and the focus was on higher-value advanced concepts. I left the class energized, buzzing with multiple ways to up level our CX programs. 
 Peter Rush, FCXP, Senior Director, Customer Experience, Medecision
This Advanced Experience Leadership seminar brings the group in with thought-provoking discussions where participants share real-world examples from our different histories and experiences. I appreciate the practical tools and resources explaining how to use these in greater depth.
 George Bell-Uribe, Head of Customer Experience, North America, Sage
The Advanced Experience Leadership course is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now'.
 Victoria Matthews, CCXP, Principal, SEMA4 Consulting

Choose the live class or self-paced course — either way, you get two class workbooks (BASICS and ADVANCED), links to templates and case studies, succinct recordings for each workbook, scenario exercises as adult learning essentials, multiple-choice quizzes with clues and explanations, and online quiz game. Click below to see screen shots, course preview, and much more. Get your Advanced CX+EX+PX MasterClass today!


Online Instructions:
Login: MasterClass prepaid registration required. Download workbook for application suggestions and note-taking during live class.


Lynn Hunsaker
+1 408 687 9700
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