WhenJune 8, 2017WhereGrand Hyatt New York109 E 42nd StreetNew York, NY 100172nd ANNUAL B2B SUMMIT
Confirmit is delighted to invite you to join fellow customer experience practitioners and executive-level VoC program sponsors from leading organizations at our 2017 B2B Summit on June 8th in NYC. We’ll be addressing the following theme: Moments of Truth – Measuring and Responding to Customer Feedback When It Matters Most.Speakers will include B2B industry leaders, along with leading CX Industry Analyst, Maxie Schmidt-Subramanian, Forrester Research, Inc. They will share best practices and guidance regarding how to transform critical moments of truth into opportunities to gain customers’ trust and loyalty, leading to improved business outcomes.Following the Summit, you’ll have the chance to share ideas and network during our cocktail reception at the beautiful Grand Hyatt. The half-day event is appropriate both for companies with tenured VoC programs already in place and others which are still determining how and where to get started.AGENDA
- 12:00 PM – 5:00 PM: Networking Lunch, Featured Presentation and Confirmit Customer Speakers - Networking Reception to FollowFor more information and to register, please click here.
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