When March 28th, 2017
5:30-8:00 PM
Where El Meson
903 E Dixie Drive
Dayton, OH 45449
Join us for this exciting Dayton / Cincinnati Networking Event and Customer Journey Mapping Workshop! Meet local CX professionals in an informal setting to network and share knowledge, experiences, and best practices on Tuesday, March 28th. All CX professionals are invited to attend.
Ryan Patin, CXPA member and Oracle CX Cloud Architect, will lead a presentation on Customer Journey Mapping, which will cover:
Learning the Process: Why journey mapping? What are the steps and why do we do them?
Getting ready for Game Day: Building personas, journeys, and understanding business impacts
Game Day: Things to consider to ensure success
Tapas, wine, and beer will be provided. Bar sponsored by Oracle. Networking begins at 5:30 and the CJM presentation will begin at about 6:45pm.
Thank you to our 2017 Global Platinum Sponsor!
Thank you to our Local Event Sponsor!