Protocols have been designed to help ensure a fair, consistent, and secure examination.
In-Person Testing Center
Upon arrival at the exam site, candidates must confirm their identity by providing a valid photo identification that includes their legal first and last name and signature (e.g., driver license, passport, government issued ID). Candidates must place all personal items (e.g., phone, wallet, coat) in a secure locker before taking the exam. You will need to enter your examinee ID and passcode to access the exam, so it is essential that you bring your printed candidate admission letter.
Remote Proctor
Remote Proctor Exam Administration has been provided to allow for additional convenience for those for whom the testing center option is difficult or not preferred. However, it does require the test-taker to provide suitable equipment and an environment for a safe, secure test administration. Please be sure that you have reviewed the information below and tested your system compatibility here (link to system check).
Equipment and Testing Environment Requirements
You will need:
- to provide a personal Windows-based PC that has suitable camera and microphone systems; can be disconnected from any docking stations/accessories; and for which you have software installation rights, including addressing any firewall issues that may arise.
- to have reliable power and internet connections for the three-hour examination.
- to identify and provide a location that meets security protocols.
Note: The exam administration software has high-security settings. Due to these settings, the use of company-issued computers regardless of operating system, or any MAC OS computers is prohibited . If you attempt to use a company-issued or MAC OS machine and are unable to complete the test administration, you will be subject to consequences and fees outlined in exam cancellation policies.
On exam day you will go through an intense set of security protocols that require you to lift and move your laptop or desktop camera. For that reason, please be sure to disconnect from any docking station or external monitors prior to logging into the exam system. The following Check-In/Security procedures will also be performed and you will be:
- asked to display your original, valid (unexpired), government-issued photo & signature bearing identification to the camera. Validity and the number of acceptable IDs is predetermined by the testing vendor.
- required to show your workstation and a 360-degree view of the surrounding area.
- required to stand up to allow visibility of your person, to empty and turn all pockets inside-out and raise shirt sleeves above your wrists.
- asked to pull back long hair, remove jewelry, or display your eyeglasses to the camera to satisfy any concerns related to exam security.
A tutorial is provided to familiarize candidates with the software before starting the exam. A software demonstration is also available as you prepare for the exam.
During The Examination Period
The CCXP Certification Exam is closed book. No reference materials are allowed at the examination site or during the remote proctor session. No electronic devices for the storage, display or transmission of data, such as cell phones, personal digital assistants (PDAs), audio recorders, computers, or cameras are allowed at the examination site or during the remote proctor session. Candidates are absolutely prohibited from recording examination content in any format. Candidates who violate these rules will be asked to leave the site or shut down the remote proctor session and may be disqualified from the exam as well as future exams. The examination, answer sheets, worksheets and/or any other exam-related materials remain the sole and exclusive property of the CCXP Program. These materials are confidential and are not available for review by any person or agency for any reason.