New Hires

New Hires

Ken Markus recently got promoted to Chief Client Officer at Innovid. Where he will focus on partnering and supporting Innovid’s expanding client roster. As Innovid continues its rapid expansion on the heels of its $30 million funding raise from Goldman Sachs earlier this year, Markus will spearhead efforts that enable brands to connect deeply with their customers through more personalized video experiences, while bolstering the company’s current service offerings to traditional advertising agencies.

Tracey McFarland has been appointed Chief Customer Officer at Goodstart. As Chief Experience Officer and will help shape the organisation’s future direction by leading the organisation’s corporate affairs, marketing, communications, and customer experience teams.

Judy Werthauser has been named Chief Experience Officer at Five Below, Inc. Ms. Werthauser most recently served as Executive Vice President and Chief People Officer at Domino’s Pizza. Prior to Domino’s, she spent seven years at Target in a variety of leadership roles. She also spent time in leadership roles at U.S. Bank and Marshall Field’s Department Stores. Judy currently serves on the Board of Directors of BJ’s Wholesale Club.




If you've recently added anyone to your CX Team, let us know.